Please read and accept before completing the order

PURCHASE AGREEMENT

For any need concerning your purchases you may contact our customer service via e-mail at assistenza@gravityzero.it 

All the products we sell come with the original manufacturer's warranty. The terms of warranty may vary according to the type of product and from manufacturer to manufacturer.

Be sure to purchase original GRAVITY ZERO products.  Our Authorized Dealers can offer you full warranty service on all products.
GRAVITY ZERO products are available at local stores recognized as Offical Dealers for GRAVITY ZERO products. If you buy local at your Authorized Dealer you are entitled to receive full warranty service. For warranty service we require sales documents stating dealer name, date of purchase, price of product. Alteration of products voids warranty.  Removal of trade mark voids warranty. Warranty is valid if products are annually checked at authorized service centers. Warranty is null if you do not annually service product at authorized service center.

Be carefull and enjoy product quality and high after sale service provided you by our network of Official Dealers.

Follow these instructions to return goods:

Before returning the goods you must send an e-mail to our customer service at assistenza@gravityzero.it with the following data: The order number / The description of the item(s) you are returning / The reason for the return / Your e-mail and phone number.

Customers can provide pictures for happy customer gallery and thos pictures are properties of GRAVITY ZERO and it's granted the right to use them for advertisement purposes. Each testimonial requiring key person program accepts to supply action pictures with products for advertisement purposes. This note is integral part of purchase contract with GRAVITY ZERO.

Authorized Dealer Qualification

Dealer Application Forms are welcome.

There are a few conditions to be verified:

  • Dealer is a registered company with legal authorization to sell diving equipment
  • Dealer does not offer on-line sales for any items without prior consent from GRAVITY ZERO
  • Dealer has local exclusivity so dealer does not promote any sale outside exclusive area assigned
  • Dealer has responsability to actively promote GRAVITY ZERO products
  • Dealer qualify for dealership with opening order as we do not accept non stocking dealers
  • Dealer sells to end users
We are an italian company and exclusively italian laws in force apply to this agreement.

Authorized Distributor Qualification

Distributor Application Forms are welcome for free areas. 

There are a few conditions to be verified:

  • Distributor is a registered company with legal authorization to sell diving equipment
  • Distributor does not offer on-line sales outside his own exclusive territory for any items and assume obligation to declare this on his own website
  • Distributor has local exclusivity so he can appoint authorized dealers (dealer does not promote any sale outside area assigned) and sales promoters inside his territory
  • Distributor has responsability to actively promote GRAVITY ZERO products in his territory
  • Distributor qualify for dealership with opening order as we do not accept non stocking distributors
  • Distributorr sells to end users and to his own retailers
We are an italian company and exclusively italian laws in force apply to this agreement.

Sales Promoter Qualification

Sales Promoter Application Forms are welcome. 

There are a few conditions to be verified:

  • Sales Promoter is a tax payer in his country
  • Sales Promoter does not offer on-line sales for any items without prior consent from GRAVITY ZERO as he is not Dealer
  • Sales Promoter has no local exclusivity
  • Sales Promoter has responsability to actively promote GRAVITY ZERO products
  • Sales Promoter has a purchase discount on his own diving equipment that is related to his commission on sales
  • Sales Promoter promotes GRAVITY ZERO brand to end users (individuals, teams, diving shops)
We are an italian company and exclusively italian laws in force apply to this agreement.

GRAVITY ZERO SPECIALIZED BRANCHES
 
There are 4 main areas for GRAVITY ZERO equipment lines: Sport Diving, Commercial Diving, Military Diving, Search and Rescue.
 
We appoint authorized dealer or distributor or sales promoter for single area only as we require high specialization in sales and proper advice to customers.
 
Each Dealer, Distributor or Sales Promoter has an individual letter of appintment from GRAVITY ZERO owner and it has to be disclosed to purchaser on demand. Our brand name is Registered and we reserve the right to ask the Court without any prior advice in case of brand name violation or unfair competition.
This in the highest interest of our business and a as a form of respect for our valued customers.
 
For products purchased from no authorized dealers we do not provide any warranty so be sure to purchase items from our authorized network.